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Refund Policy
Last Updated: June 14, 2026
Thank you for shopping with M.O.T. Outfitters. Please review our refund policy carefully before placing an order.
All Sales Are Final
All purchases made through M.O.T. Outfitters are final sale.
We do not accept returns, exchanges, or cancellations once an order has been placed and processed. This policy applies to all products sold on our website, including but not limited to:
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Fixed-blade knives
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Folding knives
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Kitchen knives
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Bags
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Blankets
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Accessories
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Clearance items
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Special order items
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Custom or limited-availability items
Please review all product descriptions, images, sizes, specifications, prices, and order details carefully before completing your purchase.
No Refunds
M.O.T. Outfitters does not issue refunds for buyer’s remorse, incorrect product selection, change of mind, accidental orders, delays outside our control, or failure to review product information before purchase.
By placing an order, you acknowledge and agree that the item is being purchased as a final sale item.
Order Cancellations
We reserve the right to cancel or refuse any order at our discretion. This may include orders affected by product availability, pricing errors, payment issues, suspected fraud, legal compliance concerns, age-restricted item concerns, shipping restrictions, or payment processor requirements.
If M.O.T. Outfitters cancels an order before shipment and payment has already been processed, we will make reasonable efforts to issue a refund through the original payment method.
Damaged, Incorrect, or Defective Items
If your order arrives damaged, incorrect, or appears to have a manufacturer defect, please contact us as soon as possible at:
Email: MPCBackwoods@gmail.com
Phone: (316) 323-7051
Please include:
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Your name
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Order number
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A description of the issue
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Photos of the item
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Photos of the packaging, if applicable
M.O.T. Outfitters will review the issue and determine whether further action is appropriate. Depending on the situation, we may assist with a carrier claim, direct you to the manufacturer, or provide other support at our discretion.
Submitting a damaged, incorrect, or defective item request does not guarantee a refund, replacement, or exchange.
Manufacturer Warranties
M.O.T. Outfitters does not provide independent product warranties unless expressly stated in writing.
Some products may be covered by a manufacturer warranty. Any warranty claims are subject to the manufacturer’s own terms, conditions, limitations, and claim procedures.
M.O.T. Outfitters is not responsible for manufacturer warranty decisions, denied claims, misuse, improper care, normal wear and tear, unauthorized modifications, or damage occurring after delivery.
Shipping Issues
M.O.T. Outfitters is not responsible for shipping delays, carrier errors, lost packages, stolen packages, incorrect shipping information provided by the customer, or delivery issues outside our control.
If a package is lost or damaged during shipment, we may assist with a carrier claim when appropriate, but refunds or replacements are not guaranteed.
Final Sale Agreement
By completing a purchase on this website, you confirm that you have read, understood, and agreed to this Refund Policy.
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